Solutions

The ServiceNow (SNOW) platform provides a unified experience to all ServiceNow customers. The unified experience includes the SNOW request interface with IGA, improved SNOW approval experience, and seamless import of data. This integration allows access requests to be created in ServiceNow and approved, but is fulfilled, and provisioned by Saviynt. Users can provision, de-provision, and reconcile their accounts through this integration. This integration also helps implement the ServiceNow Request Form to deliver a unified end-user experience. The ServiceNow access request form allows you to perform detective SODs, certify access, and automate access management based on defined rules. 

Maintaining up-to-date roles in response to changing access needs, ad-hoc requests, and evolving organizational structures is a complex and ongoing process. Roles frequently become outdated, and the access they grant may no longer be relevant. Saviynt’s Detective Roles jobs can reassign access that is no longer needed by the organization. Not maintained, role definitions can inaccurately reflect user roles, leading to erroneous access reviews. This solution automates the removal of unnecessary roles and assigns new ones based on users’ current access. It also supports customers migrating from legacy systems to Saviynt, facilitating role bootstrapping by accurately assigning roles based on available entitlementsIn essence, this Solution addresses the following situations required to align roles for efficient governance controls.a) An application onboarded into Saviynt with pre-existing access: Their entitlements will be visible in Saviynt, but the role made up by those entitlements will not be automatically assigned to the users. b) Updating Roles Definition: You areusing Saviynt for governance controls such as access review, however application access provisioning is not configured yet for those applications. Someone or something else takes care of the provisioning. In such a case, the roles are not maintained in Saviynt. Entitlements assigned to users are maintained, however roles are not deduced automatically leaving users without the roles and users with role assignment they should not have. This functionality helps to improving Role Certification for non-managed applications. c) Align Roles as per User’s Access: An end-user who is granted the entitlements of a role through an unauthorized backdoor or unauthorized process, is an access violation. Such violation will remain undetected.

Many organisations rely on Saviynt as a core component of their identity and access management (IAM) ecosystem, yet over time, system configurations, integrations, workflows, and governance processes can drift from best practices due to evolving business needs, rapid application onboarding, and operational complexities. Without a structured assessment, these gaps often remain undetected, leading to inefficiencies, provisioning delays, compliance risks, misaligned workflows, and inconsistent identity lifecycle governance. Customer Value With this health check solution, customers gain complete visibility into the current state of their Saviynt environment, empowering them to identify configuration gaps, compliance risks, and optimisation opportunities across their IAM landscape. This assessment provides a clear, data-driven understanding of system performance, connector reliability, workflow efficiency, and identity lifecycle effectiveness - areas that typically degrade over time without structured oversight. By leveraging expert-led insights and a tailored improvement roadmap, customers can eliminate hidden issues, enhance provisioning accuracy, streamline governance workflows, and improve audit readiness. The recommendations enable organisations to stabilise their Saviynt platform, automate manual processes, and establish a scalable, policy-driven identity governance programme. Ultimately, this solution strengthens security posture, reduces operational overhead, and positions customers to maximise the long-term value of their Saviynt investment with clarity, confidence, and measurable impact.

Saviynt supports a large number of out-of-the-box connectors to connect your applications, directories, and databases with Enterprise Identity Cloud (EIC). For home-grown applications or ones that do not have an out-of-the-box connector, Saviynt provides support for developing and building custom connectors. Saviynt Connector Framework (SCF) allows you to build your own connector for application integration.

Integrating Wiz with Saviynt delivers enriched contextual insights into Non-Human Identities (NHIs), enabling you to prioritize risks, reduce your attack surface, and strengthen your overall NHI security posture. Wiz uncovers a complete picture of identities within your cloud infrastructure, while Saviynt extends this visibility through integrations with key enterprise applications and platforms such as SAP and Salesforce. Together, we provide a unified, identity-centric view that empowers you to take informed, proactive actions. This integration automatically identifies and flags cloud accounts detected by Wiz that are not yet onboarded to Saviynt, ensuring complete governance and security coverage. This integration enhances risk prioritization by identifying cloud entities exposed to the internet, enabling us to:.

Implementing Identity and Access Management (IAM) solutions can be a complex undertaking for many organizations. Challenges such as intricate IT environments, outdated legacy systems, strict change management procedures, and the significant investment of time and resources often hinder progress. These difficulties can lead to lengthy deployment cycles, inefficient user lifecycle management, weak governance controls, and compliance gaps. The risks are even greater for businesses just starting their IAM journey, transitioning from legacy platforms, or operating in hybrid IT environments—leaving them vulnerable to security threats and operational inefficiencies. Without a strategic approach and modernized processes, these obstacles can stall digital transformation efforts and undermine long-term business resilience. Forward-thinking organizations must address these challenges early to ensure secure, efficient, and compliant identity management at scale. Customer Value This ready-to-use package accelerates the rollout of identity governance programs using Saviynt Enterprise Identity Cloud (EIC). It enables organizations to achieve faster time to value, simplify complex deployments, and strengthen identity security across the enterprise. By reducing implementation complexity, it empowers IT teams to focus on strategic initiatives rather than being bogged down by lengthy integration projects. The Starter Kit seamlessly connects critical enterprise systems—such as the Source of Truth (HR system), Active Directory (AD), ITSM (ticketing system), and Office 365—into a centralized, secure, and policy-driven framework for identity lifecycle management and access governance. This integration ensures that access rights are accurate, up-to-date, and aligned with business policies, reducing the risk of insider threats and compliance violations. Built on industry best practices, standardized workflows, and out-of-the-box (OOTB) integrations, the solution addresses common IAM use cases from day one. Organizations gain a consistent, repeatable, and scalable approach to identity governance, allowing them to confidently adapt to evolving security requirements. By laying a strong foundation, the Starter Kit not only accelerates deployment but also supports future expansion into advanced IAM capabilities such as privileged access management, risk-based access reviews, and adaptive authentication. Download the full The Infosys Starter Kit for Saviynt Enterprise Identity Cloud (EIC) provides a robust, scalable foundation to accelerate IAM initiatives. It simplifies user lifecycle management, strengthens governance, and supports compliance—whether starting new or migrating from legacy systems—enabling a secure, policy-driven, and automated identity ecosystem.

Problem Statement The customer operates across multiple forest environments (Forest 1, Forest 2, and Forest 3), each governed by unique identity lifecycle management policies, provisioning workflows, and naming conventions. The primary objective is to streamline and automate user account provisioning, updates, and de-provisioning while maintaining compliance with domain-specific requirements and reducing reliance on manual processes. Provisioning across domains is challenged by inconsistent logic, complex naming conventions, and duplication issues. Cross-forest manager-to-user mapping, OTP and email handling, and lifecycle management for rehires and terminations add further complexity. Read-only domain restrictions and the need for cross-domain group assignments also hinder smooth operations. Customer Value Infosys has developed a solution where Saviynt EIC integrates with three Active Directory forests via ADSI to automate and manage identity lifecycle operations across domains. The solution enhances operational efficiency by automating provisioning and lifecycle management, significantly reducing manual effort and minimizing errors. It ensures compliance and governance through consistent enforcement of domain-specific policies. With support for cross-domain and cross-forest group assignments, the system offers strong scalability, making it well-suited for future expansion. Security is bolstered by OTP-based password delivery, which enhances account protection. The user experience is improved through streamlined onboarding and rehire processes, leading to faster turnaround times. Additionally, the implementation of clear rules and naming conventions ensures strong auditability, supporting traceability and audit readiness.

Build your own connector using Java programming language for target applications such that do not support the out-of-the-box Saviynt connectors.

In the pursuit of digital transformation, organizations encounter new identity and access management (IAM) risks arising from three primary sources: Inadequate segregation of accounting or business access privileges. Excessive access due to the absence of least privilege security. Complex ERP and EHR access processes are time-consuming and prone to errors. Many organizations discover significant risk exposure when they implement governance, risk, and compliance (GRC) software suites with access security and monitoring modules. This indicates that past confidence in Segregation of Duties (SoD) may have been misplaced. The importance of SoD is often underestimated, leading to it being regarded as having equal importance to other transaction-level internal controls. Consequently, system access rights are poorly designed, and SoD is not effectively prioritized or utilizedNevertheless, effective SoD enforced by an ERP security system is one of the fundamental controls. By establishing appropriate SoD, organizations can significantly bolster their risk management capabilities. Grant Thornton offers SoD-As-A-Service using the Saviynt Identity Cloud platform. This service reduces security risks, ensures compliance, and streamlines audit processes by enabling critical use cases for ERP solutions, including SAP, NetSuite, Oracle EBS, Salesforce, PeopleSoft, and Workday.

The Saviynt Terraform Provider enables Identity Governance teams to manage and automate the configuration of Saviynt Identity Cloud resources using Terraform. By integrating with Saviynt’s REST APIs, this provider allows users to codify and provision Saviynt objects as part of their Infrastructure as Code (IaC) workflows. With the Saviynt Terraform Provider, enterprises can shift left on identity security, bringing governance controls closer to the development process and accelerating the onboarding of cloud, on- prem, and hybrid systems into Saviynt.

After achieving core lifecycle automation, organizations hit a scaling wall. Each new application takes 6-8 weeks to onboard because there are no standard patterns, every integration is custom, and entitlement metadata is inconsistent. ScaleKit is a ~8-12 week factory setup engagement that establishes an application onboarding factory enabling repeatable, scalable integration while reinforcing governance consistency. We create standardized onboarding patterns, reusable integration templates, entitlement metadata standards, RBAC foundations, automated deprovisioning hardening, and an onboarding backlog/sprint model. The result: application onboarding time reduced 60-70% and organizations onboard 20-50 apps in 6-12 months with consistent governance.

SecureAuth is a next-gen access management and authentication company that enables secure and passwordless, continuous authentication experience for employees, partners and customers. With the only solution that can be deployed in cloud, hybrid and on-premises environments, SecureAuth manages and protects access to applications, systems and data at scale, anywhere in the world. Saviynt Enterprise Identity Cloud (EIC) offers a SAML-based SSO service for integration with SecureAuth that provides enterprises with full control of authentication and authorization of user accounts that can access the EIC application.