Name: ServiceNow Agentic AI Assisted Access Requests by Protiviti
Brand: Protiviti
Availability: InStock

Overview

An AI-enabled chatbot integrated with ServiceNow that helps people leaders translate their team's access needs into role-based access requests within Saviynt. Instead of relying on free-text requests or access mirroring (copying another user's access), managers describe what access they need in natural language, and the AI agent identifies the appropriate role, submits the approval request, and triggers automated provisioning — end-to-end.

Features

AI-powered natural language access request interpretation
Automatic translation of free-text access needs into discrete role-based requests
Real-time identity data and analytics to refine and right-size requests
Automated role identification and recommendation
End-to-end automated provisioning (request → approval → assignment)
Centralized access request experience via ServiceNow
Elimination of access mirroring/modeling after other users
Role-based access control (RBAC) adoption enablement
Reduced friction between requestors and provisioning/IAM teams
Compliance support for regulatory standards requiring RBAC

About the Developer

Protiviti (www.protiviti.com) is a global consulting firm that delivers deep expertise, objective insights, a tailored approach and unparalleled collaboration to help leaders confidently face the
future. Protiviti and its independent and locally owned member firms provide clients with consulting and managed solutions in finance, technology, operations, data, digital, legal, HR, risk and internal audit through a network of more than 90 offices in over 25 countries. Protiviti’s Digital Identity team offers robust plan, build, and run services with over 200+ IAM experts to support our clients in Identity & Access Management needs.