Name: Genesys PureCloud
Brand: Community
Availability: InStock

Overview

Genesys PureCloud is a cloud-based customer experience platform developed by Genesys, It is designed to help organizations deliver exceptional customer service and engagement across multiple channels, including voice, email, chat, social media, and more.PureCloud provides a comprehensive set of features and tools to support contact centers and customer service operations. The Genesys PureCloud integration enables you to seamlessly integrate with Genesys PureCloud to manage user lifecycle and govern access to their Groups and Roles.

Features

This community integration is built using Saviynt standard REST connector, for additional features available on REST please refer to product documentation

Feature	Capabilities
Supported Entitlements	Roles, Groups
Data Import	Full Account Import, Full Access Import
Account Provisioning	Create Account, Remove Account, Enable Account, Disable Account
Access Provisioning	Add Access, Remove Access

About the Developer

This app was developed by members of the Saviynt Community. Community apps are provided "as is" with troubleshooting and usage guidance available for our core frameworks or connectors (REST, SOAP, JDBC, LDAP, PowerShell, Extensions, Connector Framework or APIs). Customers are encouraged to seek support primarily through community channels. This includes Saviynt forums, user groups, and other community-driven platforms where members can share knowledge.