Overview
Implementing Identity Governance andAdministration (IGA) systems is criticalfor enhancing security and compliancein organizations. However, a commonchallenge encountered during theseimplementations is low end-useradoption.
We are observing the followingchallenges among our customersrelated to end-user adoption:Resistance to change: Stakeholders may resist the implementation of an IGA solution because it sometimes requires changing their established processes and routines. Likewise, when an existing IGA solution is upgraded to a new version, changes in the user interface can also provoke resistance.
Training and skill gaps:The introduction of an IGA solution typically demands that stakeholders acquire new skills and adapt to new processes. Perception of increased workload:Stakeholders might view the implementation of an IGA solution as an added burden, perceiving it as an increase in their workload.
Lack of awareness and understanding:Some stakeholders may not fully grasp the purpose, benefits, or functionalities of the IGA system, hindering its effective use. Fear of loss of control:Certain stakeholders may worry that the IGA solution could reduce their control over access management or decision- making processes.
Addressing these challenges is essential to ensure that users fully leverage the capabilities of the IGA system, leading to improved security posture and operational efficiency.
Read Full Solution
Brief DNV Cyber is offering an accelerator package to enhance end-user adoption of the IGA solution. This package includes the following services: DNV Cyber's accelerator package promotes successful adoption of the IGA solution by offering targeted training, Quick Reference Cards, effective communication plans, and eLearning modules.
This comprehensive approach ensures faster implementation, greater awareness, and efficient use, maximizing the solution’s value and operational benefits for the customers.